TY - BOOK AU - Pride, William M. AU - Ferrell, O. C., ED - ED - ED - ED - SN - 9780324834260 (paperback) SN - 2 PY - 2010///;copyright 201046 CY - Australia PB - South-Western, Cengage Learning KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Marketing N1 - Includes bibliographical references and index; 5 ER -