TY - BOOK AU - Hill, Mark E., AU - ED - ED - ED - ED - TI - : the thinking involved SN - 9781412987301 (paperback) SN - 2 PY - 2013///;copyright 201346 CY - Los Angeles PB - SAGE Publications KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Management KW - Marketing;Strategic planning KW - sears;sears0 N1 - Includes bibliographical references and index; 5 ER -