TY  - BOOK
AU  - Baron, Steve
AU  - Conway, A.;Warnaby, Gary.
ED  - 
ED  - 
ED  - 
ED  - 
TI  - : a consumer experience approach 
SN  - 9781412931229;9781412931229 (paper)
SN  - 2
PY  - 2010///46
CY  - Los Angeles
PB  - Sage
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Relationship marketing.;Customer relations
N1  - Includes bibliographical references and index; 5
ER  -