TY  - BOOK
AU  - Franklin, Bob
AU  - Franklin, Bob,
ED  - 
ED  - 
ED  - 
ED  - 
SN  - 9781412923194;1412923182;9781412923194 (pbk.);1412923190 (pbk.)
SN  - 2
PY  - 2009///46
CY  - Los Angeles, CA ;;London
PB  - SAGE
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Public relations
N1  - Includes bibliographical references p. 238-252; 5
ER  -