TY - BOOK AU - Shortle, John F., AU - Thompson, James M.,;Gross, Donald,;Harris, Carl M., ED - ED - ED - ED - SN - 9781119453765 SN - 2 PY - 2018///];©201846 CY - Hoboken, NJ PB - John Wiley & Sons KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Queuing theory KW - Electronic books N1 - Includes bibliographical references and index; Review of stochastic processes -- Simple markovian queueing models -- Advanced markovian queueing models -- Networks, series, and cyclic queues -- General arrival or service patterns -- General models and theoretical topics -- Bounds and approximations -- Numerical techniques and simulation; 5 ER -