TY - BOOK AU - Lamb, Charles W. AU - Hair, Joseph F.;McDaniel, Carl D. ED - ED - ED - ED - SN - 0324043767 (paperback) SN - 2 PY - 2001///];copyright 200146 CY - Australia PB - South-Western College Publishing KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Management KW - Marketing.;Marketing N1 - Includes bibliographical references (p. 552-564) and indexes; 5 ER -