TY - BOOK AU - AU - Anderson, Rolph E.;Mehta, Rajiv.;Babin, Barry J. ED - ED - ED - ED - SN - 9789814319164 (newsprint) SN - 2 PY - 2010///]46 CY - Singapore PB - Cengage Learning KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Sales management.;Customer relations KW - sears;sears0 N1 - 5 ER -