Agabao,Maria Cellyn M.  Anda,Jeraldynne E. Dalistan, Angela Anne A.  Garcia, Jazmyne Criselle A. Lerum, Cheena louisse D. and Salaysay, Erika Grace C.  4  0   <br/><br/>
SelfridgesThe Customer is always right basis for service quality andcustomer satisfaction /        6 
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Maria Cellyn M. Agabao, Jeraldynne E.Anda, Angela Anne A. Dalistan, Jazmyne criselle A. Garcia, Cheena louisse D. Lerum and Erika Grace C. Salaysay. 
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<br/><br/>   Undergraduate Thesis: (B.S. in Hotel and Hospitality Management) -  Pamantasan ng Lungsod ng Maynila  2016. 
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