De Jesus, Jenille Alonica H.  4  0   <br/><br/>
The skill competency as perceived by the Call Center Agents /        6 
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De Jesus, Jenille Alonica H., Muniz, Dale T., Olitres, Ma. Jenylin A.,Palaad, John Bernard R., Pangayan, ynah Krizza Mae N., Rosales, Ana Lourdes G., Violante, Ian Carlo S., Wong, John Deniel A., Yamsun, Limar Shane H. 
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<br/><br/>   NO ABSTRACT.;Research Paper: (BSBA major in HROM) - Pamantasan ng Lungsod ng Maynila, 2015. 
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