Franz Heizel Barba, Audris Buatao, Von Xavier De Ocampo, Rachel Enciso, John PatrickHolgado, Loiue Anne Manzareno, Robert Paul Moreno and Maria Aletha Louella Salvador.  4  0   <br/><br/>
Importance of Training of SPI Global Call Center Ahents to their job performance        6 
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Franz Heizel Barba, Audris Bulatao, Von Xavier De Ocampo, Rachel Enciso, John PatrickHolgado, Loiue Anne Manzareno, Robert Paul Moreno and Maria Aletha Louella Salvador. 
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<br/><br/>   Research Paper (BSBA major in Management)  Pamantasan ng Lungsod ng Maynila, 2011. 
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