TY - BOOK AU - Gibson, Philip, AU - ED - ED - ED - ED - TI - : hospitality perspectives SN - 9780415699532 (paperback : alk. paper) SN - 2 PY - 2012///;copyright 201246 CY - London PB - Routledge KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Management.;Management KW - Ocean travel;Cruise lines KW - sears;sears0 N1 - Includes bibliographical references and index; Contemporary cruise operations -- Selling cruises and cruise products -- Maritime issues and legislation -- Cruise geography -- Planning the itinerary -- Working onboard -- Customer services -- Managing food and drink operations -- Managing facilities -- Health, safety and security -- Training and learning onboard -- Managing integrated operations -- Cruise management resources; 5 ER -