TY - BOOK AU - AU - Glass, Harold E., ED - ED - ED - ED - SN - 0791306984 (hardcover) SN - 2 PY - 1991///.46 CY - Boston, Massachusetts PB - Warren, Gorham & Lamont KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Strategic planning KW - sears0 N1 - Includes bibliographical references and index; 5; Professional ER -