Main, Jeremy, 4 0 1929-

Quality wars : the triumphs and defeats of American business / 6 6 Jeremy Main. - - - x, 382 pages 25 cm. - - - - - . - . - 0 . - . - 0 .

At head of title: A Juran Institute report.

Includes bibliographical references and index.



5



In-depth study chronicling the struggles of American industry to bring about large-scale improvements in quality management, including interviews with more than a dozen senior executives.

Adult.











5





0029166845 (hardcover)

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Total quality management;Total quality management ------United States----Case studies.;Case studies.


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HD62.15 / .M3465 19942

658.562 M282q 1994 / 220

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