Lovelock, Christopher H. 4 0
Services marketing : people, technology, strategy / 6
6
Christopher H. Lovelock.
- Fourth edition, international edition.
-
- xvii, 717 pages : illustrations 24 cm
-
-
-
-
- .
- .
- 0 .
- .
- 0 .
Includes bibliographical references and index.
5
Professional.
5
9814058920 (paperback)
2
=
=
2
2 --0------
6 --0-- 2 --------
0 2 --
--20------
Professions;Service industries;Customer services;Marketing ----Marketing.;Marketing.;Marketing.;Management.------
--------20--
----2
HF5415.122 / .L68 20012
658.8 L941s 2001 / 221
/
/