TY - BOOK AU - Adams, James L. AU - ED - ED - ED - ED - TI - : essential elements to achieving superior quality SN - 9780071782401 (hardback) SN - 2 PY - 2012///.;copyright 201246 CY - New York PB - McGraw-Hill KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Quality control KW - Quality of products.;Manufacturing industries N1 - Includes bibliographical references and index; 5; Professional ER -