Customers for life : how to turn that one-time buyer into a lifetime customer / 6
6
by Carl Sewell and Paul B. Brown ; foreword by Tom Peters ; afterword by Stanley Marcus.
- First edition.
-
- xx, 175 pages : illustrations 25 cm.
-
-
-
-
- .
- .
- 0 .
- .
- 0 .
5
An approach to customer service to achieve a competitive advantage.
Adult.
5
0671747959 (paperback)
2
=
=
2
2 --0------
6 --0-- 2 --------
0 2 --
--20------
Customer service.;Automobile industry and trade;Automobile dealers;Automobile industry. ----Customer services--United States.;United States.----