TY  - BOOK
AU  - Sewell, Carl.
AU  - Brown, Paul B.,
ED  - 
ED  - 
ED  - 
ED  - 
TI  - : how to turn that one-time buyer into a lifetime customer 
SN  - 0671747959 (paperback)
SN  - 2
PY  - 1990///46
CY  - New York
PB  - Pocket Books
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Customer services
KW  - Customer service.;Automobile industry and trade;Automobile dealers;Automobile industry
KW  - United States.;United States
KW  - sears0
N1  - 5; Adult
N2  - An approach to customer service to achieve a competitive advantage
ER  -