TY - BOOK AU - Clampitt, Phillip G. AU - ED - ED - ED - ED - TI - : problems, strategies, solutions SN - 9781412970884 (paperback) SN - 2 PY - 2010///;copyright 2010.46 CY - Los Angeles PB - Sage KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Communication in management N1 - Includes bibliographical references and index; 5; Professional ER -