TY - BOOK AU - Hill, Alex, AU - Hill, Terry, ED - ED - ED - ED - SN - 9780230232594 (paperback) SN - 2 PY - 2011///.46 CY - New York PB - Palgrave Macmillan KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Industrial management.;Production management N1 - Includes bibliographical references and index; 5; Professional N2 - From two highly respected authors in the field, Essential Operations Management provides a concise, student-friendly overview of operations management, striking a balance between coverage of the service and manufacturing industries that reflects current trends and supported by well-developed international case studies and learning features -- ER -