TY - BOOK AU - Curtin, Tom. AU - Hayman, Daniel,;Husein, Naomi, ED - ED - ED - ED - TI - : a practical guide SN - 1403943222 (hardcover) SN - 2 PY - 2005///46 CY - Houndmills, Basingstoke, Hampshire PB - Palgrave Macmillan KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Crisis management N1 - Includes bibliographical references and index; 5; Professional ER -