TY - BOOK AU - Chang, Richard Y. AU - ED - ED - ED - ED - TI - : a practical guide to achieving breakthrough results SN - 1883553164 (paperback) SN - 2 PY - 1995///;copyright 1995.46 CY - Irvine, California PB - Richard Chang Associates, Inc. KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Reengineering (Management) N1 - 5; Professional ER -