Beyond total quality management : toward the emerging paradigm - 4 0 16; Bounds, Gregory M.;Yorks, Lyle,;Adams, Mel,;Ranney, Gipsie; 5 (New York : McGraw-Hill, Inc., 1994)
Includes bibliographical references and indexes.
Professional.
Keywords: 2 -- 0; 6; Total quality management. -- 20; 20; 2