TY  - BOOK
AU  - Burrill, Claude W.
AU  - Ledolter, Johannes,
ED  - 
ED  - 
ED  - 
ED  - 
SN  - 0471092207 (hardcover)
SN  - 2
PY  - 1999///;copyright 1999.46
CY  - New York
PB  - John Wiley & Sons, Inc.
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Total quality management.;ISO 9000 Series Standards.;Quality assurance
N1  - Includes bibliographical references and index; 5; Professional
ER  -