TY  - BOOK
AU  - Clark, Frances A.,
AU  - 
ED  - 
ED  - 
ED  - 
ED  - 
TI  - : strategies for action 
SN  - 0077078284 (paperback)
SN  - 2
PY  - 1996///;copyright 1996.46
CY  - London
PB  - McGraw-Hill Book Company
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Total quality management
N1  - Includes bibliographical references and index; 5; Professional
ER  -