TY  - BOOK
AU  - Goetsch, David L.
AU  - Davis, Stanley,
ED  - 
ED  - 
ED  - 
ED  - 
TI  - : quality management for production, processing, and services 
SN  - 0132325217  (hardcover)
SN  - 2
PY  - 1997///;copyright 1997.46
CY  - Upper Saddle River, New Jersey
PB  - Prentice Hall
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Total quality management
N1  - Includes bibliographical references and index; 5; Professional
ER  -