Griffiths, David N., 4 0 1935-
Management in a quality environment / 6
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David N. Griffiths.
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- xvii, 193 pages : illustration 23 cm.
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Includes bibliographical references and index.
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Professional.
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0873892224 (paperback)
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Total quality management.;Leadership.;Customer services. --------20--
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HD62.15 / .G75 19942
658.562 G875m 1994 / 220
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