TY - BOOK AU - AU - Wilkinson, Adrian,;Willmott, Hugh, ED - ED - ED - ED - TI - : new perspectives on organizational change SN - 0415117542 (paperback) SN - 2 PY - 1995///46 CY - London PB - Routledge KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Total quality management.;Organizational change.;Employee empowerment N1 - Includes bibliographical references and index; 5; Professional ER -