TY  - BOOK
AU  - Cahill, Dennis J.
AU  - 
ED  - 
ED  - 
ED  - 
ED  - 
SN  - 1560249390 (hardcover)
SN  - 2
PY  - 1995///;copyright 1995.46
CY  - New York
PB  - The Haworth Press
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Marketing
KW  - Service industries
N1  - Includes bibliographical references  and index; 5; Professional
ER  -