Duchessi, Peter,  4  0  1953- <br/><br/>
Crafting customer value :  the art and the science /      6 
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Peter Duchessi. 
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<br/><br/>   Published in arrangement with : Purdue University Press, West Lafayette, Indiana. 
<br/><br/>Includes bibliographical references and index. 
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<br/><br/>   Professional.   
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<br/><br/><label>ISBN: </label>8179920380 (hardcover)   
<br/><br/><label>ISSN: </label>2 
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<br/><br/><label>Nat. Bib. No.: </label> 2 
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<br/><br/><label>Subjects--Personal Names: </label><br/>     2     --0------
<br/><br/><label>Subjects--Corporate Names: </label><br/>     6 --0-- 2 --------
<br/><br/><label>Subjects--Meeting Names: </label><br/><br/> 0    2 --
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<br/><br/><label>Subjects--Chronological Terms: </label><br/> 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer loyalty.;Customer relations.    --------20--
<br/><br/><label>Subjects--Geographic Terms: </label><br/>--------20--
<br/><br/><label>Index Terms--Genre/Form: </label><br/>----2
<br/><br/><label>LC Class. No.: </label>HF5415.525  / .D83 20012 
<br/><br/><label>Dewey Class. No.: </label>658.812 D857c 2002  / 2 
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