TY - BOOK AU - Kossen, Stan, AU - ED - ED - ED - ED - TI - : a practical guide to first-line management SN - 006384723X (hardcover) SN - 2 PY - 1981///;copyright 1981.46 CY - New York PB - Harper & Row KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Supervision of employees N1 - Includes index; 5; Professional ER -