Robbins, Stephen P., 4 0 1943-

Training in interpersonal skills : tips for managing people at work / 6 6 Stephen P. Robbins, Phillip L. Hunsaker. - Sixth edition, international edition. - - xxiv, 386 pages 24 cm - - - - - . - . - 0 . - . - 0 .

Includes index.



Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures.

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Professional.











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9780132778435 (paperback)

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Supervision of employees.;Interpersonal communication. --------20--


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