TY - BOOK AU - Harvard Business Review. AU - ED - ED - ED - ED - TI - : improving written, interpersonal, and group communication SN - 9780875842684 (paperback) SN - 2 PY - 1991///.;copyright 1991.46 CY - Boston PB - Harvard Business School Publishing Division KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Written communication.;Business communication.;Communication in management N1 - Articles originally published in the Harvard business review; Includes bibliographical references; What do you mean I can't write? / John S. Fielden -- Clear writing means clear thinking means ... / Marvin H. Swift -- What do you mean you don't like my style? / John S. Fielden -- Barriers and gateways to communication / Carl R. Rogers and F.J. Roethlisberger -- Listening to people / Ralph G. Nichols and Leonard A. Stevens -- The hidden messages managers send / Michael B. McCaskey -- Nobody trusts the boss completely-- now what? / Fernando Bartolom©♭ -- Management communication and the grapevine / Keith Davis -- Skilled incompetence / Chris Argyris -- Overcoming group warfare / Robert R. Blake and Jane S. Mouton -- How to run a meeting / Antony Jay -- Meetings that work, plans bosses can approve / Paul D. Lovett -- ABCs of job interviewing / James M. Jenks and Brian L.P. Zevnik; 5; Professional ER -