TY - BOOK AU - Arnold, Mary, AU - ED - ED - ED - ED - SN - 1401856837 (paperback) SN - 2 PY - 2005///.;copyright 2005.46 CY - Clifton Park, NY PB - Thomson/Delmar Learning KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Administration.;Administration KW - Day care centers;Child care services;Communication in management.;Business communication N1 - Includes index; 5; Professional ER -