TY - BOOK AU - Basu, Rumki. AU - ED - ED - ED - ED - TI - : concepts and theories SN - 8120727630 (paperback) SN - 2 PY - 2004///.46 CY - New Delhi, India PB - Sterling PUblishers Private Limited KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Public administration KW - sears0 N1 - Includes bibliographical references and index; 5; Professional ER -