TY - BOOK AU - AU - Kobrak, Peter, ED - ED - ED - ED - SN - 067346945x (paperback) SN - 2 PY - 1993///.;copyright 1993.46 CY - New York PB - HarperCollins College Publishers KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Public administration.;Bureaucracy N1 - Includes bibliographical references; 5; Professional ER -