TY - BOOK AU - Cohen, Steven, AU - Brand, Ronald, ED - ED - ED - ED - TI - : a practical guide for the real world SN - 1555425399 (hardcover) SN - 2 PY - 1993///.;copyright 1993.46 CY - San Francisco PB - Jossey-Bass Publishers KW - KW - Environmental Protection Agency.;Office of Underground Storage Tanks KW - 2 KW - Management KW - United States KW - 0 KW - 6 KW - 20 KW - Total quality management in government;Administrative agencies KW - United States.;United States N1 - Includes bibliographical references and index; 5; Professional ER -