TY - BOOK AU - Rusaw, A. Carol, AU - ED - ED - ED - ED - TI - : an interactive approach SN - 0155084623 (paperback) SN - 2 PY - 2001///.;copyright 2001.46 CY - Fort Worth PB - Harcourt College Publishers KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Leadership;Public administration KW - Handbooks, manuals, etc.;Handbooks, manuals, etc N1 - Includes bibliographical references and index; 5; Professional ER -