TY - BOOK AU - AU - Thompson, Frank J., ED - ED - ED - ED - SN - 0155062786 (paperback) SN - 2 PY - 2003///.;copyright 2003.46 CY - Belmont, California PB - Wadsworth/Thomson Learning KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Personnel management KW - Civil service KW - United States N1 - Includes bibliographical references; 5; Professional ER -