TY - BOOK AU - AU - Pepper, Matthew J.,;London, Tim D.;Dishman, Mike L.;Lewis, Jessica L. ED - ED - ED - American Association of School Administrators. ED - TI - : what school administrators must know SN - 9781607093442 (paperback) SN - 2 PY - 2010///.;copyright 2010.46 CY - Lanham PB - Rowman & Littlefield Education KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - School crisis management KW - United States KW - Case studies N1 - Published in partnership with the American Association of School Administrators; 5; Professional ER -