TY - BOOK AU - Gupta, Praveen, AU - ED - ED - ED - ED - TI - : ensuring performance for profit SN - 0071417303 (hardcover) SN - 2 PY - 2004///46 CY - New York PB - McGraw-Hill KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Statistical methods.;Statistical methods KW - Six sigma (Quality control standard);Quality control;Production management N1 - Includes bibliographical references and index; 5; Professional ER -