TY - BOOK AU - AU - ED - ED - ED - ED - TI - : a manager's guide : essential strategies for managing in a downturn SN - 9781422129777 (paperback) SN - 2 PY - 2009///;copyright 200946 CY - Boston, MA PB - Harvard Business School Press KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Executive ability.;Leadership.;Crisis management N1 - Includes bibliographical references and index; The dimensions of change -- Seven steps to change -- Social and human factors -- Containment -- Implementation -- Helping people adapt -- Crisis resolution -- Learning from your experience; 5; Professional ER -