Advancing quality : total quality management in the National Health Service - Joss, Richard, 1945- 4 0 16; Kogan, Maurice; 5 (Buckingham ;;Bristol, PA, USA : Open University Press, 1995)
Includes bibliographical references (p. [202]-206) and index.
Keywords: 2 -- 0; 6; National Health Service (Great Britain); Quality control.;methods.;organization & administration.;organization & administration -- Medical care;National health services;Total quality management.;Total Quality Management;State Medicine;State Medicine -- Great Britain;Great Britain.;Great Britain. -- 20; 20; 2