TY - BOOK AU - AU - McNichol, Elaine.;Hamer, Susan. ED - ED - ED - ED - TI - : a 3-dimensional approach SN - 9780748797677 (paperback : alkaline paper) SN - 2 PY - 2007///.;copyright 200646 CY - Cheltenham, U.K. PB - Nelson Thornes KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - organization & administration KW - Health services administration.;Leadership.;Patient Care Management;Health Personnel.;Leadership N1 - Includes bibliographical references and index; 5 ER -