TY - BOOK AU - AU - Cook, Michael J. ED - ED - ED - ED - SN - 0702025534 (paperback : alkaline paper) SN - 2 PY - 2004///.;copyright 200446 CY - London PB - W.B. Saunders KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Health services administration;Personnel management KW - Great Britain.;Great Britain N1 - 5 ER -