Organizational behavior in health care - Borkowski, Nancy 4 0 16; 5 (Sudbury, Massachusetts : Jones and Bartlett Publishers, 2011)
Overview and history of organizational behavior -- Diversity in health care -- Attitudes and perception -- Workplace communication -- Content theories of motivation -- Process theories of motivation -- Attribution theory and motivation -- Power and influence -- Trait and behavioral theories of leadership -- Contingency theories of leadership -- Contemporary leadership theories -- Stress in the workplace and stress management -- Decision making -- Conflict management and negotiation skills -- Overview of group dynamics -- Groups -- Teams and team building -- Organizational development -- Resistance to change and change management.
Includes bibliographical references and index.
Keywords: 2 -- 0; 6; Personnel management.;psychology. -- Health facilities;Health services administration.;Organizational behavior.;Psychology, Industrial.;Health Services Administration.;Group Processes.;Health Personnel;Organizational Culture.;Personnel Management. -- 20; 20; 2