TY - BOOK AU - Borkowski, Nancy AU - ED - ED - ED - ED - SN - 9780763763831 (paperback : alkaline paper));0763763837 (paperback : alkaline paper) SN - 2 PY - 2011///];copyright 201146 CY - Sudbury, Massachusetts PB - Jones and Bartlett Publishers KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Personnel management.;psychology KW - Health facilities;Health services administration.;Organizational behavior.;Psychology, Industrial.;Health Services Administration.;Group Processes.;Health Personnel;Organizational Culture.;Personnel Management N1 - Includes bibliographical references and index; Overview and history of organizational behavior -- Diversity in health care -- Attitudes and perception -- Workplace communication -- Content theories of motivation -- Process theories of motivation -- Attribution theory and motivation -- Power and influence -- Trait and behavioral theories of leadership -- Contingency theories of leadership -- Contemporary leadership theories -- Stress in the workplace and stress management -- Decision making -- Conflict management and negotiation skills -- Overview of group dynamics -- Groups -- Teams and team building -- Organizational development -- Resistance to change and change management; 5 ER -