TY - BOOK AU - Balzer-Riley, Julia W. AU - ED - ED - ED - ED - SN - 0323024017 (paperback : alkaline paper) SN - 2 PY - 2004///.;copyright 200446 CY - St. Louis, Missouri PB - Mosby KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Nurse and patient.;Interpersonal communication.;Nurse-Patient Relations;Communication;Interpersonal Relations KW - Nurses' Instruction.;Nurses' Instruction.;Nurses' Instruction N1 - Includes bibliographical references and index; 5 ER -