TY - BOOK AU - Hampel, Brenda. AU - Lamont, Erika, ED - ED - ED - ED - TI - : hundreds of ready-to-use phrases to train and retain your top talent SN - 9780071766500 (paperback) SN - 2 PY - 2011///46 CY - New York PB - McGraw-Hill KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Training of KW - Employee orientation.;Employees;Business communication KW - sears;sears;sears0 N1 - Includes bibliographical references; Machine generated contents note: Introduction; Chapter One: What is Onboarding and Why Organizations Can't Afford Not to Onboard; Chapter Two:The Three Secrets to Onboarding Success; Chapter Three: Perfect Phrases for the PreStart Phase of Onboarding; Chapter Four: Day One -- Perfect Phrases for Getting Off to Great Start; Chapter Five: Month One; Chapter Six: Perfect Phrases for Building Relationships and Getting the Culture; Chapter Seven: Perfect Phrases for Typical Onboarding Challenges; Chapter Eight: Perfect Phrases for Giving Onboarding Feedback; Chapter Nine: Onboarding a Diverse Workforce; Chapter Ten: Make it Your Own: Branding Your Onboarding Experience; 5 ER -