TY - BOOK AU - Petersen, Donald J., AU - Rezler, Julius.;Reed, Keith A. ED - ED - ED - ED - SN - 894433725 SN - 2 PY - 1981///46 CY - Rockville, Md. PB - Aspen Systems Corp. KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Health facilities;Organization administration KW - Arbitration, Industrial;Collective labor agreements;Collective bargaining.;Labor unions;Personnel administration, Hospital KW - United States.;United States N1 - Includes bibliographical references and index; 5 ER -