TY  - BOOK
AU  - Johnson, Dawn.
AU  - 
ED  - 
ED  - 
ED  - 
ED  - 
SN  - 74706950
SN  - 2
PY  - 1998///];copyright 1998.46
CY  - Sydney ;;New York
PB  - McGraw-Hill
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Personnel management.;Employees
KW  - Tourism;Tourism
N1  - Includes bibliographical references (p. 349-353) and index; 5
ER  -